Privacy Policy for Roave Travel
Effective Date: November 1st, 2024
Welcome to Roave Travel! We value your privacy and are committed to protecting your data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our website, mobile app, and related services (collectively, “Services”).
By accessing or using Roave Travel’s Services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Services.
1. Information We Collect
1.1 Personal Information
When you use our Services, we may collect personal information such as:
• Name
• Email address
• Phone number
• Billing address
• Payment information
• Passport details (if required for travel bookings)
1.2 Non-Personal Information
We may also collect non-identifiable information, including:
• Browser type and version
• Device information
• IP address
• Geographic location
• Usage data (e.g., pages visited, search history)
1.3 Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to:
• Improve your browsing experience
• Store your preferences
• Track website analytics
2. How We Use Your Information
We use your information for the following purposes:
1. To Process Bookings: Complete hotel reservations, manage itineraries and process payments.
2. Customer Support: Respond to inquiries, assist, and resolve issues.
3. Marketing: Send promotional offers, travel deals, and updates. You can opt-out anytime.
4. Personalization: Customize your experience by suggesting trips or destinations based on your preferences.
5. Analytics: Improve our Services by analyzing trends and usage patterns.
3. Sharing of Information
We do not sell your personal information. However, we may share your data with:
1. Third-Party Partners: Such as hotel providers, travel agencies, and payment gateways to process bookings.
2. Service Providers: Who assist in running our operations, such as IT support and marketing agencies.
3. Legal Obligations: To comply with applicable laws, regulations, or legal processes.
4. Data Protection
We take appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, or misuse. Our safeguards include:
• Encrypted payment systems
• Secure storage of sensitive information
• Regular security audits
However, no data transmission or storage system is entirely secure. Use our Services at your own risk.
5. Your Rights
You have the right to:
• Access your personal data
• Update or correct inaccurate information
• Request deletion of your data
• Opt-out of marketing communications
• Withdraw consent for data processing
To exercise these rights, please get in touch with us at [email protected].
6. Retention of Information
We retain your personal data for as long as necessary to:
• Fulfill the purposes outlined in this Privacy Policy
• Comply with legal obligations
• Resolve disputes
• Enforce our terms
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their policies before sharing any information.
8. International Data Transfers
If you are accessing our Services from outside the United States of America, note that your data may be transferred to and processed in countries with different data protection standards. By using our Services, you consent to such transfers.
9. Children’s Privacy
Roave Travel does not knowingly collect personal information from children under 13. If we discover that we have inadvertently collected data from a minor, we will delete it immediately.
10. Updates to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with a revised “Effective Date.” Continued use of our Services constitutes acceptance of the updated policy.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please get in touch with us at:
Roave Travel
Email: [email protected]
Phone: 209-535-3586
Address: 5432 Geary Blvd Unit 787, San Francisco, CA 94121
This Privacy Policy complies with applicable privacy laws, including GDPR, CCPA, and others where applicable.
